Atlassian Solutions

Are your teams still coordinating via email? Countless studies show that teams using modern collaboration platforms work significantly more efficiently. We see this effect again and again after implementing an Atlassian-based solution: once requests, tasks, and processes are centered in one place and tailored to your internal workflows, friction and lost information naturally disappear.

Data is no longer buried in emails or office documents. With an integrated Confluence setup, knowledge is shared directly and grows across the entire company.

Warum E-Mails durch Kollaborationstools ersetzt werden sollten

Efficient collaboration is key. Even simple tasks like onboarding a new employee require teamwork across multiple departments—from HR to IT to Procurement. Without a central setup, things quickly get delayed in confusing email chains. With Atlassian, you create a smooth, connected workflow. Everyone works from the same data, responsibilities are clear at all times, and department silos simply disappear.

Teams can run recurring routine tasks automatically in the background while keeping full visibility over every step. You can often automate standard processes completely code-free.

Atlassian Rovo makes things even smarter: acting as an intelligent agent, AI takes on complex tasks like linking, sorting, or summarizing issues on its own. And when you need highly specific, fail-safe workflows, such as running critical infrastructure, we extend the platform with custom automation solutions tailored to your exact use cases.

Internal efficiency directly drives customer satisfaction, especially when your systems are seamlessly connected, like through a customer portal. This can be as simple as a standard Jira Service Management request portal or a fully customized, highly integrated frontend. Efficiency and end-to-end automation across your core systems lead directly to happier customers and greater success for your business.

The linked-planet team is your partner for innovative solutions that seamlessly fit into today’s dynamic business world. Our projects are as unique as our clients, but we’d like to share some examples where we have developed outstanding Atlassian-based solutions:

• Charge Point Operator (Charging Infrastructure Operation): Control platform for rollout, integrated commissioning and site acceptance testing, customer service desk solution, operational incident management with automatic dispatching.
• Media Broadcast Provider: Service and incident management solution with automatically generated visualizations of transmission paths; control and management of individual SLAs.
• Public Sector / Critical Infrastructure: Integrated incident management solution for critical operating infrastructure, comprehensive IT service management, asset booking, and reservation.

…and many more solutions that allow our clients to provide exceptional service in a fast-paced digital world and to handle their tasks more efficiently.