CPO Service Management
Why we use Atlassian for our Asset and Service Management
We started with our idea of OpenCPMS as we believe in open source (see The Beginning of OpenCPMS Core for the whole story). A matter of passion, if that’s how you want to see it. We started to talk with CPOs and realized that many of them are struggling with their asset and service management.
There are many Service Management solutions in the market. Big suppliers with powerful solutions. So it does not make sense, to build such a system from scratch. Although it would have a charm to have such a system available as pure open source. So we decided to look for a stack that is easy to extend and integrate with other systems. And then the air gets thin and the business of the big suppliers becomes opportunistic.
In our opinion (so far) this does not apply for the Atlassian Stack. Atlassian allows easy extension and extensive integration. We always say, Atlassian is build to integrate, whereas other solutions are build to prevent integration (or at least integrations not accepted by the solution provider or sold at high prices).